Returns & Exchanges
At Perfume Parlour, we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, you can return or exchange unopened products within 14 days of delivery.
Check Eligibility
Ensure your fragrance or beauty product is unused, unopened, and in its original cellophane packaging to qualify for a full refund.
Contact Support
Email our customer service team with your order number and reason for return to receive your unique Return Authorization Number.
Pack Securely
Place the items in their original shipping box with the Return Authorization Number clearly marked on the outside to prevent damage during transit.
Ship and Track
Send your package back to our warehouse using a tracked shipping service and allow 5-7 business days for your refund to be processed once received.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing